Privacy Policy
Last updated: December 2024
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Data Protection
Enterprise-grade security for all your data
Transparency
Clear information about data usage
Your Control
You control your personal information
No Sharing
We never sell your personal data
Account Information
When you create an account, we collect your name, email address, phone number, and business information necessary to provide our services.
Business Data
Customer information, debt records, payment history, and transaction data that you input into our platform for debt management purposes.
Usage Information
Information about how you use our platform, including features accessed, time spent, and interaction patterns to improve our services.
Service Provision
To provide debt management services, process payments, generate reports, and enable communication features within the platform.
Platform Improvement
To analyze usage patterns, improve our algorithms, develop new features, and enhance the overall user experience.
Communication
To send important updates, security notifications, and relevant information about your account and our services.
Encryption
All data is encrypted in transit and at rest using industry-standard encryption protocols (AES-256, TLS 1.3).
Access Controls
Strict access controls ensure only authorized personnel can access your data, with all access logged and monitored.
Regular Audits
We conduct regular security audits and penetration testing to identify and address potential vulnerabilities.
Access & Portability
You can access, download, and export your data at any time through your account settings or by contacting our support team.
Correction & Deletion
You can update or delete your personal information and request account deletion at any time.
Opt-out
You can opt out of non-essential communications and certain data processing activities through your account preferences.
We do not sell, rent, or share your personal information with third parties except in the following limited circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in platform operations (under strict confidentiality agreements)
- In connection with a business transfer or acquisition (with prior notice)
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@deyncare.com
Address: DeynCare Privacy Team, [Your Address]
Phone: [Your Phone Number]